Salesforce Positioned as a Leader by Independent Research Firm – MarTech Series

MarTech SeriesSalesforce Positioned as a Leader by Independent Research FirmMarTech SeriesSalesforce, the global leader in CRM, announced that Salesforce Service Cloud was named a leader by Forrester Research in its report The Forrester Wave™: Customer Service Solutions for Enterprise Organizations, Q2 2017. Service Cloud enables …and more »

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Salesforce Positioned as a Leader by Independent Research Firm – MarTech Series

Bpm’online Has Been Recognized As A Strong Performer Among The 10 Most Significant Customer Service Solutions … – MarTech Series (press release)

Bpm'online Has Been Recognized As A Strong Performer Among The 10 Most Significant Customer Service Solutions …MarTech Series (press release)bpm'online, who provide a unique synergy of BPM technologies and CRM to empower organizations to accelerate their time-to-strategy execution, announced that it has been recognized in The Forrester Wave™: Customer Service Solutions For Midsize …

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Bpm’online Has Been Recognized As A Strong Performer Among The 10 Most Significant Customer Service Solutions … – MarTech Series (press release)

Does Your Marketing Mix Include Killer Customer Service? Here’s Why It Should – Forbes

ForbesDoes Your Marketing Mix Include Killer Customer Service? Here's Why It ShouldForbesAs a business owner, I understand how important it is to be mindful of where every dollar is spent, especially when it comes to marketing. What's even more essential is understanding there are certain types of marketing that can and will help you grow …

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Does Your Marketing Mix Include Killer Customer Service? Here’s Why It Should – Forbes

Salesforce bot automation brings customer service to a new level – TechTarget

Salesforce bot automation brings customer service to a new levelTechTargetAccording to the April 2016 report, "Transform the Contact Center for Customer Service Excellence," Forrester Research found 64% of respondents plan to expand the number of customer service positions to meet demand from customers, compared with just …

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Salesforce bot automation brings customer service to a new level – TechTarget